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Our team takes great care in packing your wine, so it is protected on its journey to you. Our Henschke packaging and gift boxes for current release wines are all recyclable to help reduce waste to landfill and our carbon footprint.
Domestic Shipping
International Shipping
Frequently Asked Questions
We charge a flat shipping rate of $20 within Australia. For domestic orders of $250 or more, shipping is complimentary. For international shipping rates, please contact our customer service team.
We ship Australia wide, as well as overseas. For international shipping rates, please contact our customer service team.
We ship orders twice weekly with Australia Post. Due to our winery’s regional location, please allow up to two weeks for delivery. For additional support with your order, contact our customer service team.
To ensure your wines arrive in the same condition as they leave our winery, we do not ship orders when the weather forecast is over 31°C in South Australia or the receiving state. You will benotified if your order is impacted.
Please contact our customer service team as soon as possible after placing your order.
If your order is faulty, damaged or not what you purchased, please contact our customer service team. Please keep any contents and packaging for quality assurance and insurance purposes.
Read our standard terms and conditions of sale.
If you cannot find the answer to your question, please feel free to reach out to our customer service team